Why can't I can't see my WordPress installation?

There are two things to check for if your WordPress blog doesn't show on your domain after installation via the cpanel or FTP.

  1. You need to check that you installed it in the 'root' folder of your hosting account. For example: you have installed it in www.yourdomain.com and NOT www.yourdomain.com/blog
  2. You need to delete the holding page files (index.html) as browsers search for index.html to display first. Once this file is deleted via FTP or through file manager in your cpanel, your WordPress installation should go 'live'.

If you are still having troubles, please log into your client area and lodge a support ticket. A helpful member of our support team will contact you to troubleshoot why you still can't see your WordPress site/blog after doing our suggestions above.

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